How to delete your Trello account permanently

By Otabek Mamadaliev · Sources last reviewed 21 August 2026 · What this means

This is not just Trello. Trello sits on your Atlassian account, the same one used for Jira and Confluence. Deleting your Trello profile deletes that entire account, and access to those products goes with it. If you use Jira at work under the same email, deleting Trello at home takes that too.

Deleting for privacy? Read this part first

Trello deletes your personal data from its systems — your name, email address and location. It does not delete personal data inside content you created: a name or email address you typed into a card description or a comment stays exactly where it is. If your reason for deleting is getting your details off the platform, find and edit those cards before you go, because afterwards you cannot reach them.

Before you delete

• Check what else uses that Atlassian account — Jira, Confluence, Bitbucket.
• Export boards you want to keep. Each board exports from its own menu; there is no export-everything button.
• Sort out admin on shared boards. See below — the consequences differ from what most people expect.
• Check the Workspace subscription. If you administer a paid Workspace with other members, deleting your account does not cancel it.

What happens to your boards

• You are removed from every board.
• Sole admin of a board with other members: the board carries on but has no admin. On a paid Workspace, a Workspace admin can join it and appoint a new one.
• Last member on a board: the board is deleted.
• Sole member of a Standard or Premium Workspace: that subscription is cancelled with your account.
• Admin of a paid Workspace with other members: the subscription continues, and Trello prompts you to choose a new admin before it will let you delete.

Delete the account

1. Go to id.atlassian.com/manage-profile.
2. Select Account preferences.
3. Find Delete your account and select Delete account.
4. Read the consequences screen, then confirm in the dialog.
5. Finalise it by clicking the confirmation link Atlassian emails to your registered address.

Trello cannot delete an account on your behalf — the request must be made while signed in to it.

The 14-day grace period

You can change your mind. For 14 days after the request the account shows as temporarily deactivated, and logging back in gives you a Cancel deletion option. Your own access to Atlassian products is cut off immediately, and other users see your name with a "Deactivated" label. After 14 days it is permanent and cannot be restored.

If your employer manages the account, you cannot delete it

An Atlassian account created under a company domain, or one governed by an organisation's identity policies, belongs to that organisation rather than to you. The delete option either will not appear or will not complete, and that is the system working as intended — the company's Jira history is a business record.

Check which account you are signed into before anything else. The common disaster here is someone with a personal Trello and a work Jira on the same email, or two Atlassian accounts they have never distinguished. Deleting the wrong one takes work access with it, and the 14-day cancel window is the only thing standing between that mistake and a very awkward Monday.

Export boards properly

There is no export-everything button, so this is a board-by-board job. Do it before you start, not during the grace period when your access is already cut off.

• JSON export is available on every board and contains the full structure — cards, lists, comments, checklists. It is the complete record but it is not pleasant to read.
• CSV export is easier to work with and thinner. On paid Workspaces it is the one people actually use.
• Attachments are the gap. Files uploaded to cards are not bundled into the export; the JSON contains links to them, and those links stop working when the account goes. Download anything that matters by hand.
• Power-Up data lives with the Power-Up, not with Trello, and is not in any export.

Leaving boards is not the same as deleting

If the goal is to stop being involved rather than to remove yourself from Atlassian, leave the boards and Workspaces individually and keep the account. You disappear from other people's boards, nothing is destroyed, and you avoid taking Jira and Confluence down with you.

This is the right answer surprisingly often. Deleting an Atlassian account to get out of one abandoned Trello board is the most disproportionate action on this page.